Privacy policy

Last Updated: May 2026

This Privacy Policy describes how Nutaira (operated by Nutaira Nutraceutical Private Limited, "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Shopify store (the "Site") or otherwise communicate with us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

We collect the following categories of information:

  • Device Information: Automatically collected via cookies, log files, web beacons, tags, or pixels. This includes your web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order Information: Collected directly from you when you attempt to make a purchase. This includes your name, billing address, shipping address, payment information (including credit card numbers via our secure processors), email address, and phone number.
  • Customer Support Information: Any information you voluntarily provide to us during email communications or support inquiries.

Health Data Clarification: Nutaira sells dietary supplements (Magnesium Glycinate). We collect standard e-commerce transactional data only. We do not solicit, track, or store private medical histories, health records, or HIPAA-protected health data.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

  • Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.
  • Screening our orders for potential risk or fraud (specifically utilizing Shopify’s built-in fraud analysis tools).
  • When in line with the preferences you have shared with us, providing you with targeted advertisements, marketing communications, or promotional offers regarding our Magnesium Glycinate.
  • Optimizing and improving our Site layout, speed, and product offerings.

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. Shopify stores your data on a secure server behind a firewall. You can read more about how Shopify uses your Personal Information here: (https://www.shopify.com/legal/privacy).
  • Google Analytics & Google Merchant Center: We use Google services to understand how our customers use the Site and to display our products across Google’s networks. You can read more about how Google uses your Personal Information here: (https://policies.google.com/privacy).
  • Payment Processors: Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) handled entirely by third parties (like Shopify Payments or Stripe). We never see or store your raw credit card data.
  • Legal Compliance: We may share your Personal Information to comply with applicable US laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral and Targeted Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes using tracking pixels (like Google Tags).

You can opt out of targeted advertising from major platforms by using the following links:

  • Google: (https://www.google.com/settings/ads/anonymous)
  • Digital Advertising Alliance Opt-Out Portal: (http://optout.aboutads.info/)

5. Your US State Privacy Rights (CCPA / CPRA)

If you are a resident of California, Colorado, Virginia, or other US states with comprehensive privacy laws, you have specific rights regarding your personal information, including:

  • Right to Know/Access: The right to request what personal information we have collected about you.
  • Right to Delete: The right to request that we delete your personal information, subject to certain legal exceptions (like an unfulfilled order).
  • Right to Correct: The right to ask us to fix inaccurate information.
  • Right to Opt-Out: The right to opt out of the "sale" or "sharing" of your personal information for targeted advertising. Nutaira does not sell your personal data for money, but we do share data with Google for ad tracking.

To exercise any of these rights, please contact us at our support email listed below.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

You can control and manage cookies through your browser settings, though blocking cookies may impact your user experience on our Site.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our business records (taxes, fulfillment, and accounting) unless and until you ask us to delete this information.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

9. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

  • Brand Name: Nutaira
  • Corporate Entity: Nutaira Nutraceutical Private Limited
  • Email: support@nutaira.com
  • Mailing Address: BLD-G-203 OMKAR RESIDENCY, NR. UPLI COLONY, Mota Varachha, Chorasi, Surat- 394101, Gujarat